NorthgateArinso, the global Human Resources software and services provider, has expanded its offshore capabilities with the opening of a new European Regional Delivery Center located in Granada, Spain. The new center forms part of the company’s global delivery network, designed to deliver value in HR services to its customers worldwide in both their global Human Resource Outsourcing (HRO) and integration businesses. The new center was officially opened last week by Chris Stone, CEO of NorthgateArinso.
The opening of the new Regional Delivery Center (RDC) is part of the company’s ongoing expansion in Granada, Spain, where NorthgateArinso opened the first service center in February 2007. The RDC in Granada has grown to employing 160 people today. “NorthgateArinso will continue to promote Granada as one of the most important international service hubs worldwide,” said Kobe Verdonck, Executive Director EMEA.
By adding a new centre, NorthgateArinso will improve the quality of its Human Resource Outsourcing (HRO) and integration business through economies of scale, greater efficiency, organization optimization and process improvements while strengthening its global delivery network.
NorthgateArinso already supports outsourcing services in Granada for international customers from more than 20 countries worldwide, employing 160 young IT professionals, most of who graduated from the Granada University. The city of Granada has a well-known and prestigious University offering a wide range of qualified resources, multi-lingual graduates.
With this announcement, the total number of people employed by the company in Granada will increase to 200 before the end of the year.
Right-shoring in Europe
Hylke Sprangers, Director Operations EMEA & LatAm commented: “NorthgateArinso is focused on providing the very highest levels of customer support while remaining highly competitive on cost. Located in a strategic European region, we have Regional Delivery Centers based in Katowice, Poland and the new RDC in Granada, Spain. Both RDCs benefit from their proximity to major customers while drawing on a strong labour pool and improving our cost competitiveness.”
“We recognize that both near-shoring and offshoring have a role to play in effective global HR service delivery. At NorthgateArinso, we strive to ‘right-shore’ for our clients, providing the right level of service, in the right location at the right price. In this model, client contacts have support from our local operations in the countries, with a large part of delivery from our RDCs. Additionally our RDC in Granada also functions as the gate for all our European operations to the offshore facilities we have available in Asia Pacific,” concluded Verdonck.
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NOTES TO EDITORS
About NorthgateArinso
NorthgateArinso, the HR division of Northgate Information Solutions, was created in 2007 following the acquisition of ARINSO International, thus creating a merged entity, which combined more than half a century of HR expertise.
NorthgateArinso is a leading global Human Resources software and services provider offering innovative HR business solutions to employers of all sizes, including Global Fortune™ 500 companies and many public sector organizations.
Our vision is simple: we want to be the trusted partner of HR decision makers for improving HR service delivery through smarter processes and more efficient technologies. We help HR executives to optimize their HR service delivery through smarter process and more efficient technology, supporting key HR areas like workforce administration, payroll, benefits, recruitment, learning, and talent management.
NorthgateArinso’s 4,500 employees are dedicated to HR excellence through strategic business consulting, best-of-breed software solutions, outsourcing services and systems integration. NorthgateArinso has offices in 31 countries in 5 continents.
